PRIVACY POLICY
Introduction
We are committed to protecting your personal data in accordance with the Data Protection Act, 2012 (Act 843) of Ghana.
This policy explains how we collect, use, and protect your information.
Information We Collect
We may collect the following:
- Personal information (name, phone number, email)
- Business information (farm details, business name, location)
- Operational data (orders, deliveries, performance records)
- Uploaded content (photos, documents)
How We Use Your Information
We use your data to:
- Verify users before granting access
- Operate and manage the platform
- Facilitate supply and order processes
- Monitor performance and improve reliability
- Communicate important updates
We do not use your data for unrelated purposes.
Lawful Basis for Processing
Your data is processed based on:
- Your consent
- The need to perform platform services
- Legal obligations under Ghanaian law
Data Sharing
We do not sell your personal data.
We may share limited information:
- Within the platform where necessary for operations
- With service providers supporting platform functionality
- Where required by law or regulatory authorities
Data Security
We take reasonable steps to protect your data from:
- unauthorized access
- loss or misuse
- alteration or disclosure
However, no system is completely secure.
Data Retention
We retain your data only as long as necessary to:
- operate the platform
- comply with legal obligations
- resolve disputes
Your Rights (Under Act 843)
You have the right to:
- Request access to your data
- Request correction of inaccurate data
- Request deletion where appropriate
- Withdraw consent (subject to platform limitations)
Requests can be made through our official contact channels.
Cookies & Tracking
We may use basic cookies to:
- improve platform functionality
- understand usage patterns
You can control cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy as needed. Continued use of the platform means you accept any updates.
Contact
For privacy-related questions or requests, contact us through official platform channels.
